Legal

Privacy policy

This page explains how MHP Parts handles customer and website visitor information.

Information we collect

We collect information you provide when you place an order, request a quote, contact us, or use the checkout. This can include your name, business name, email address, phone number, delivery address, billing details, VAT details, and order information.

We may also collect basic website usage information such as pages visited, device/browser details, and referral information through analytics and server logs.

How we use information

We use customer information to process orders, source parts, arrange delivery, respond to enquiries, prevent fraud, improve the website, and meet legal, tax, accounting, and customer-service obligations.

Payments

Payments are processed securely by Stripe. We do not store full card numbers on our website.

Sharing information

We only share information where needed to run the service, such as with payment providers, delivery partners, suppliers, IT providers, professional advisers, or authorities where legally required.

Retention

We keep order and enquiry records for as long as needed for customer support, accounting, warranty, and legal purposes.

Your rights

You can ask us to access, correct, or delete personal information where the law allows. Contact us using the details below.

Contact

Email orders@mhp-parts.com or call +44 (0)28 3885 2503.

Last updated: June 2026.